배송 정책

SHIPPING POLICY

Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.

Shipping Times & Rates
Shipping times are estimates and may vary depending on your location and customs clearance.

United States: 7–15 business days | Free over $50
Europe: 10–20 business days | Free over $60
Rest of World: 10–25 business days | Calculated at checkout

Actual shipping times may vary due to carrier delays or customs processing.

Customs & Duties
International orders may be subject to customs duties and import taxes upon arrival. These charges are the responsibility of the customer and are not included in the order total.

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update.

Lost or Delayed Packages
If your package has not arrived within the estimated delivery window, please contact us and we will investigate with the carrier.

Contact Us
For any shipping inquiries, please reach out to us at: [softjoo@gmail.com]